Vygon: from uneven AI skills across functions to sevenfold daily use in R&D

The benefit, in brief

At Vygon, Mendo integrated directly into the teams' daily work through Copilot, with labs tailored to each function (HR, Finance, Legal, Marketing, Sales). The result: generative AI adoption multiplied by seven within the R&D team.

Vygon's context

Vygon is an international medical company whose innovation and R&D challenges sit at the heart of its competitiveness strategy. To stay in the race, it needs all of its employees to master generative AI tools.

"We have innovation and R&D challenges that are very important if we are to stay competitive. And on that basis, we need our teams to be trained in generative AI."

Before / After Mendo

Before Mendo

Training teams with widely different profiles — R&D, Marketing, Finance, Legal, HR, Sales — on prompting or contextualization was a challenge. Without guidance tailored to each function, adoption risked staying marginal.

After Mendo

"It's easy because it's right there. I open my computer, I open Copilot and Mendo is next to me. It helps me properly understand the technique of prompting, reminds me about contextualization and gives me a great deal of advice on how to use generative AI."

A sevenfold adoption increase in R&D: the strongest signal

Since Mendo was deployed, the day-to-day adoption and use of generative AI have increased sevenfold within the R&D team. A figure that shows how deeply working practices have changed.

People at the heart of the solution

"Mendo is not just a technical or technological solution. For us, Mendo is also a support team, a team that helps us, advises us, coaches us, supports us day to day. And that is extremely valuable."

Labs tailored to each function, worldwide

Mendo offers differentiated paths for HR, Finance, Legal, Marketing and Sales, allowing each team to make generative AI their own within their own business context.

Concrete benefits for Vygon

• Fast and easy adoption, integrated directly into the existing work environment, with no friction
• Upskilling on prompting, every employee progresses on AI best practices
• Personalization by function, labs tailored to each role
• Sevenfold daily usage in the R&D team since deployment
• Human support: a Mendo team that is available, coaching and advising continuously
• Worldwide deployment, a solution suited to an international organization

In one sentence

"It's very important for us to have artificial intelligence, but one that remains governed by human intelligence, emotional intelligence, solidarity, the collective and not just the individual."

Véronique Hergott, Data Protection Officer at Vygon