AI adoption in insurance.Structured. Governed. Measurable.
You deployed the tools. But 6 months in, fewer than 1 in 10 employees uses AI meaningfully. In insurance, adoption doesn't happen by itself: it has to be built.
Mendo runs inside your approved tools : Copilot 365, ChatGPT Enterprise, Gemini. All usage stays within your governance and security framework. No shadow IT. No regulatory exposure.
Insurance workflows, not generic training
Claims processing, underwriting, compliance reporting, policyholder correspondence: every lab is built around the actual daily work of your teams.
Mendo Coach Agent
An AI-powered proactive coach available inside M365 to guide users in real time.
Scales from 50 to 5,000 users
Learning paths adapt to each employee's role, seniority, and digital maturity. Actuaries, adjusters, compliance officers: each gets their own progression
2,8x
higher adoption rate
40%
of users deploy a business use case
Platform
How it works
A structured journey embedded in your existing tools. Continuous, measurable, and built for scale.
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Assess your starting point
Before deploying at scale, Mendo maps AI readiness across your business units. Identify which teams can move fast, where reinforcement is needed, and which use cases deliver the fastest ROI: claims, underwriting, or compliance first.
Learn inside the tools : not in a classroom
Each employee gets a learning path built around their actual tasks, delivered inside Copilot 365 or ChatGPT Enterprise. Claims adjusters synthesize case files. Underwriters draft risk memos. Compliance teams navigate regulatory docs. No context switching.
Build shared practice, not individual habits
Certifications, team leaderboards, and peer challenges turn isolated usage into visible, documented, replicable capability. What works for one team gets shared across the business.
Report impact to the COMEX
Real-time dashboards track activation rates, deployed use cases, and time saved per team. Your CDO, CIO, and HR Director get the numbers they need to justify the investment and plan the next phase.
testimonials
How organizations turn GenAI into impact
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"Mendo had a real differentiator with its lab approch, with formats of 3 to 10 minutes which allows, within this lab, to discover a concept or skill applied to a usage, often directly related to the profession."
Rémi Moniot, Digital innovation director
5% to 80% Recurring use case adoption
"Gen. AI is transforming our businesses, it is essential to support our teams in the adoption of these new uses and the development of new skills.
We chose the solution proposed by Mendo, which met our challenges in every way.
This initiative aims to make AI an asset for competitiveness"
Aurélia Le Baudour, Head of Innovation and Digital Transformation
NPS: 60
60%users use Copilot >3 days a week
"The main advantage of Mendo is that we really learn by doing."
Sandrine Delmas, Quality Director
x3the number of prompts sent
5use cases identified / user
FAQ
Common questions
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Does Mendo require a separate platform to install?
No. Mendo integrates natively inside your existing tools: Copilot 365, ChatGPT Enterprise, or any approved LLM platform. There is nothing new to install. The learning experience is delivered directly in the tools your employees already use.
How does Mendo handle data confidentiality and RGPD compliance?
Mendo runs exclusively within your approved, sovereign environments. Your data never leaves your infrastructure. Mendo does not store or access any employee work content. Our governance layer tracks which use cases are in production and ensures alignment with your internal AI policies and ACPR requirements.
How quickly can we expect measurable results?
Most clients reach 80% weekly active users within 3 months. First use cases typically emerge within 30 days among early adopters and spread to the broader population over 60 to 90 days. We provide a detailed deployment timeline tailored to your organization at onboarding.
What about low-digital-maturity profiles: field agents, adjusters, branch staff?
This is where Mendo performs best. Standard training programs lose non-digital profiles immediately. Mendo's in-workflow approach means employees learn by doing, with real tasks and real feedback, inside tools they are already supposed to use. Progress is gradual, visible, and built to last.
How is Mendo different from an internal training program?
Internal programs happen once, outside the flow of work, with no mechanism to sustain or measure adoption over time. Mendo is not a training event: it is an adoption infrastructure. It runs continuously, adapts to each user's progression, and gives your leadership real-time visibility into what is actually happening across the organization.
Let's get started !
Creating the foundations for human–AI collaboration
Mendo helps organizations drive high-quality GenAI adoption, measure impact, and prepare teams for agentic workflows.
