AI adoption in logistics.Operational teams. Real use cases. Measurable gains
Logistics organizations are under pressure to do more with less. AI can help — but only if the people running operations actually use it. Deploying tools is not enough. Building the habit, at scale, across every function, is what drives the gain.
Logistics runs on execution. AI adoption has to match that reality
Built for logistics workflows
Transport planners, warehouse managers, procurement teams, customer service. Each profile gets a learning path built around their actual operational tasks — not generic AI content disconnected from daily work.
Adoption inside existing tools
Mendo runs natively inside Copilot 365 and ChatGPT Enterprise. No new platform to deploy, no training sessions to schedule. Learning happens in the flow of work, without interrupting it.
Mendo Coach Agent
An AI-powered proactive coach available inside M365 to guide users in real time.
Scale what works
When a planning team finds a high-value use case, Mendo documents and deploys it across the organization.
2,8x
higher adoption rate
40%
of users deploy a business use case
Platform
How it works
Embedded in your existing tools. Continuous, measurable, built for the pace of retail.
Line
Assess readiness by function and site
Mendo maps AI maturity across your planning, operations, procurement, and customer service teams. Identify where adoption can move fast and where it needs a different approach before scaling
Learn in the flow of operational work
Transport planners work on route optimization narratives. Procurement teams draft supplier briefs. Warehouse managers generate shift reports. Each path runs inside Copilot 365 or ChatGPT Enterprise. No separate app, no lost time.
Document and replicate what works
A use case that reduces reporting time for one planning team should reach every planning team. Mendo's certification and sharing system turns local wins into organization-wide assets.
Track impact across the supply chain
Dashboards give your CDO and operations leadership visibility by function, site, and team. Activation rates, deployed use cases, and time saved: tracked continuously, reportable at any level.
testimonials
How organizations turn GenAI into impact
Line
"Mendo had a real differentiator with its lab approch, with formats of 3 to 10 minutes which allows, within this lab, to discover a concept or skill applied to a usage, often directly related to the profession."
Rémi Moniot, Digital innovation director
5% to 80% Recurring use case adoption
"Gen. AI is transforming our businesses, it is essential to support our teams in the adoption of these new uses and the development of new skills.
We chose the solution proposed by Mendo, which met our challenges in every way.
This initiative aims to make AI an asset for competitiveness"
Aurélia Le Baudour, Head of Innovation and Digital Transformation
NPS: 60
60%users use Copilot >3 days a week
"The main advantage of Mendo is that we really learn by doing."
Sandrine Delmas, Quality Director
x3the number of prompts sent
5use cases identified / user
FAQ
Common questions
Line
Does Mendo work for operational staff who are not office-based?
Yes. Mendo's in-workflow model is specifically designed for employees who cannot dedicate time to formal training. Learning is task-linked, short, and delivered directly inside the tools already on their devices. No sessions to schedule, no time taken away from operations.
How does Mendo handle the diversity of roles across a logistics organization?
Mendo builds distinct learning paths by role. A transport planner, a warehouse manager, and a procurement analyst have different AI leverage points. Each gets content calibrated to their actual tasks, not a shared module built for the average employee.
What are the highest-ROI use cases in logistics and supply chain?
Based on client deployments, the highest-impact use cases in logistics are: operational report generation for site managers, supplier communication drafting for procurement, incident summary writing for transport teams, and demand signal analysis for planners. Mendo's labs cover all of these out of the box.
How does Mendo integrate with our existing ERP and operations systems?
Mendo does not require integration with your ERP or TMS. It runs as an adoption layer on top of Copilot 365 or ChatGPT Enterprise, which your teams already use for communication and documentation tasks. There is no technical dependency on your operational systems.
How quickly can we expect measurable results?
Most clients see first deployed use cases within 30 days among early adopters. Full operational adoption across all functions typically reaches 80% weekly active users within 6 months. We provide a deployment timeline calibrated to your organization at onboarding.
Let's get started !
Creating the foundations for human–AI collaboration
Mendo helps organizations drive high-quality GenAI adoption, measure impact, and prepare teams for agentic workflows.
