How Verallia scales GenAI through a champion network

How Verallia scales GenAI through a champion network — video testimonial
The great thing about Mendo is really this: you learn by doing.

Sandrine DelmasQuality Director and Head of AI Transformation, Verallia

  • 100% engagement from Mendo users
  • x2 saved per week for more than 80% of users
  • x2 new champion candidates after one awareness session

The benefit, in brief

At Verallia, Mendo supports the upskilling of an internal champion network responsible for spreading the use of generative AI through Copilot across the group's various business teams, through circles of influence.

  • 100% engagement from Mendo users
  • More than 80% of users report saving around 1 hour per day, and between 3 and 6 hours per week in direct efficiency gains
  • Around fifteen new people expressed interest in becoming champions following an awareness session

Verallia's context

Verallia is the European leader and third largest global producer of glass food packaging, present in 12 countries. Its ambition: to make glass the most sustainable food packaging material in the world.

For Sandrine Delmas, Quality Director and Head of AI Transformation, the adoption of generative AI is a strategic lever:

It allows us to bring more creativity, to innovate better. But beyond that, it's above all a new way to approach different topics.

A customized AI adoption program

What sets Mendo apart for Verallia is its ability to adapt to each user's real-world usage:

Mendo is an AI adoption program that truly guides users with a program customized to their own usage.

By doing the Mendo lab, you learn to define the prompt, to frame it exactly around what you need to do. And the great thing about Mendo is really: you learn by doing.

A champion network as a transformation relay

The central lever of the rollout at Verallia is an internally established champion network. Their role: spread the use of generative AI through circles of influence within their respective teams.

Mendo truly allows us to support the upskilling of this champion group and also to kick off this transformation across different business teams.

Verallia organized an awareness session that generated strong interest: around fifteen new people volunteered to become champions and ambassadors for generative AI.

Concrete benefits for Verallia

  • Near-total engagement: 100% of users enrolled in the program
  • Measurable time savings: more than 80% of users report saving 3 to 6 hours per week
  • Structured upskilling of an internal champion network
  • Ripple effect: around fifteen new champion candidates recruited after a single awareness session

In one sentence

Mendo truly allows us to support the upskilling of this champion group and to kick off this transformation across different business teams.

Sandrine Delmas, Quality Director and Head of AI Transformation at Verallia