AI adoption in retail.Fast-moving teams. Durable capability
Retail moves fast. AI moves faster. But between head office strategy and store-floor reality, most AI initiatives lose momentum. Mendo bridges that gap: with structured adoption that works for every profile, every function, every format.
Retail teams move fast. AI adoption needs to keep up
Built for every retail profile
Buyers, category managers, store managers, supply chain planners, customer service teams. Each gets a learning path built around their actual tasks — not a single module designed for corporate functions only.
Adoption that keeps up with retail
Seasonal peaks, rapid assortment changes, constant competitive pressure. Mendo's continuous learning model adapts as your business evolves.
Mendo Coach Agent
An AI-powered proactive coach available inside M365 to guide users in real time.
ROI your COMEX can see
Track activation, deployed use cases, and time saved — by team and function. Every step is visible and reportable to the COMEX.
2,8x
higher adoption rate
40%
of users deploy a business use case
Platform
How it works
Embedded in your existing tools. Continuous, measurable, built for the pace of retail.
Line
Map readiness by function and format
Mendo starts with an AI readiness assessment across your functions and store formats. Identify where adoption can accelerate immediately and where more support is needed before scaling.
Deploy inside the tools your teams already use
Buyers work on assortment planning. Store managers handle operations reporting. Supply chain teams improve demand forecasting. Every learning path runs inside Copilot 365 or ChatGPT Enterprise.
Turn local wins into shared practice
A use case that works in one category or one region should not stay there. Mendo's certification and sharing mechanics document what works and deploy it across the organization systematically.
Report adoption and ROI to leadership
Real-time dashboards give your CDO and HR Director visibility by function, region, and team. Track activation, deployed use cases, and time saved. Justify the investment with data, not estimates.
testimonials
How organizations turn GenAI into impact
Line
"Mendo had a real differentiator with its lab approch, with formats of 3 to 10 minutes which allows, within this lab, to discover a concept or skill applied to a usage, often directly related to the profession."
Rémi Moniot, Digital innovation director
5% to 80% Recurring use case adoption
"Gen. AI is transforming our businesses, it is essential to support our teams in the adoption of these new uses and the development of new skills.
We chose the solution proposed by Mendo, which met our challenges in every way.
This initiative aims to make AI an asset for competitiveness"
Aurélia Le Baudour, Head of Innovation and Digital Transformation
NPS: 60
60%users use Copilot >3 days a week
"The main advantage of Mendo is that we really learn by doing."
Sandrine Delmas, Quality Director
x3the number of prompts sent
5use cases identified / user
FAQ
Common questions
Line
Does Mendo work for store-level staff, not just head office?
Yes. Mendo's learning paths are role-based, which means a store manager and a category buyer get entirely different content calibrated to their actual tasks. Store-floor adoption requires shorter, task-linked learning — Mendo is built for that.
How do we manage AI adoption across different store formats and regions?
Mendo allows segmentation by function, format, and region. You can run differentiated adoption tracks across business units while maintaining a unified view of progress at the organizational level. Reporting is available both globally and by segment.
How does Mendo handle seasonal spikes and rapid business changes?
Mendo's continuous model is designed for organizations that cannot afford to pause for training. Learning happens in small, task-linked moments inside existing tools. During peak periods, the platform adapts to reduced engagement and resumes full momentum afterwards — without losing the progress already made.
Can Mendo integrate with our existing HR and L&D infrastructure?
Mendo complements your existing HR and L&D setup. It does not replace your LMS or your onboarding processes. It adds a continuous, AI-specific adoption layer on top of what you already have, focused specifically on turning GenAI usage into measurable business impact.
How long does a typical deployment take?
Most clients complete onboarding within 2 to 3 weeks and reach the first measurable results within 30 days. Full-scale deployment across all functions typically runs over 3 to 6 months, depending on organization size and the number of distinct role profiles involved.
Let's get started !
Creating the foundations for human–AI collaboration
Mendo helps organizations drive high-quality GenAI adoption, measure impact, and prepare teams for agentic workflows.
