Grow GenAI usage and turn it into real organizational impact
Mendo Adoption is the layer that drives high-quality, durable GenAI adoption inside the tools your teams already use. From first prompt to expert-level usage, from passive curiosity to behavioral change and continuously evolving as new AI capabilities emerge. The foundation that everything else in your GenAI program is built on.
Most GenAI rollouts stall in adoption, not technology
Enterprises are deploying licenses, training teams, expanding access. But most users never get past basic usage, and the value stays trapped at the surface. Without an adoption layer, GenAI investments produce more curiosity than ROI
Three signals every AI leader recognizes
01
Low adoption, even after months
Less than 50% of employees actively use GenAI tools 6 months after rollout. Most stay at basic prompts.
02
Low-value use cases
When teams do use AI, it's mostly for reformulation and summarization. The real productivity unlock stays out of reach.
03
Adoption doesn't scale
More users means more support complexity. Traditional change management collapses past a certain size.
The reality: 70% of digital transformations fail because of adoption, not technology. 90% of users still use AI like a search engine.
The answer · Mendo Adoption
Empower each user to be an AI expert, directly within your own AI platform
Mendo Adoption is the user-facing layer of the Mendo system. An adoption layer embedded directly inside Copilot, ChatGPT, Claude, Gemini, and your internal GPTs, that turns curiosity into capability, capability into daily habit, and daily habit into the foundation everything else is built on.
CopilotChatGPTClaudeGeminiInternal GPTs
Personalized high-value use cases
Role and context-based use cases, hands-on practice in the flow of work. No static curriculum.
Real adoption visibility
Behavioral signals from the integration layer, not survey data. Measured continuously across your workforce.
Certifications on real usage
Beginner, Operational, Expert, earned by doing actual work with AI, not multiple-choice tests.
What you can do
From first prompt to organizational impact
Drive in-flow adoption across every GenAI tool
Mendo lives directly inside Copilot, ChatGPT, Claude, Gemini, and your internal GPTs. Contextual prompts, suggested use cases, structured exercises, all embedded in the user's actual flow of work.
Run business-specific use case discovery
Pre-built guided use cases covering 200+ business use cases across functions: Sales (RFP response, account research), Marketing (SEO copy, brand voice), Finance (financial projections, market research), Project Management (planning, risk assessment), HR, Operations, Data, and more.
Build critical, responsible AI skills
Three certification levels, Beginner, Operational, Expert, to develop and validate prompting techniques, prompt engineering, and applied use case mastery. Certifications are based on real usage, not theoretical tests.
Animate community-driven adoption
Monthly business webinars, Teams community animation, weekly leaderboards, gamification by predefined groups, AI champions identification, all powered by AI and real Mendo usage data. Adoption becomes a cultural movement.
Vestibulum tincidunt dui justo.
Onboard every user with a personalized journey
Weekly active users, power users, adoption by team and role, hours saved, applied use cases, retention curves. Real-time dashboards for managers, executives, and L&D teams.
How it works
A unique approach combining product, data, and human support
Mendo Adoption isn't software alone. It's a single execution model built on a short feedback loop, deploy, measure, adjust, to concentrate effort on the use cases that actually create value
Line
🛠️ Tech
100% integrated into Microsoft Copilot, Copilot 365, ChatGPT, Claude, Gemini, and internal GPTs. Personalized, scalable, no separate platform, adoption happens where teams already work.
📊 Data
Data-driven steering of value created. Behavioral telemetry on real usage, power user identification, ROI attribution by team and use case, friction signals fed back into the product.
👥 People
A dedicated Mendo team, onboarding, monthly business webinars, Teams community animation, expert support, to maximize impact. Software alone doesn't drive adoption. Software + structured human support does.
week by week
How a typical user experiences Mendo Adoption
Week 1 — Launch
Mendo communications package. User chooses their level. Onboarding into the platform.
Week 3 — Discovery
First concrete use cases. Mastery of prompting basics. Earning first XP points. Joining the gamified challenge.
Week 5 — First impact
Demonstrate the potential of AI and begin adoption
Week 9 — Hooked
Personalized business journey. 20 minutes/week blocked in Outlook. Department-level competition results published. Active proposals on GenAI use cases.
~ 4h
saved per month per user
Beyond — A new normal
5 valuable use cases/agents in usage per user. User becomes a force of proposal on GenAI.
~10h
saved per month per user
Mendo Stack
The foundation that everything else builds on
Mendo Adoption
drives GenAI adoption on horizontal chats (Copilot Chat, ChatGPT, Claude, Gemini, internal GPTs). The user-facing layer. The foundation.
Mendo AI Impact Center
turns the real usage produced by Adoption into a clear understanding of what teams actually do with GenAI: which use cases drive the most value, where productivity gains are real, where to focus next. The admin layer.
Mendo Agents
Once you understand real usage, you know which agents to build and where to deploy them. Mendo Agents turns that understanding into deployed, adopted, and governed enterprise agents. The agent layer.
Key numbers
Measured behavioral lift, not estimated adoption
Overall adoption
Teams adopt GenAI far faster than with traditional rollouts.
2.8×traditional rollouts · 100+ enterprises
Weekly active usage
Most of the workforce uses GenAI every week, not once in a while.
>80%within 3 months · from <15%
Power users
A majority move past basic prompts to advanced, daily use.
>60%within 6 months · from <5%
Time saved
Real hours given back to every user, every month.
8h+per user / month · from <2h
GenAI confidence
Users feel genuinely capable with GenAI, not just curious.
>90%after 3 months · from <30%
Testimonial
Trusted by enterprises leading the shift to GenAI
"GenAI is transforming our businesses. It's essential to support our teams in adopting these new uses and developing the new skills required. We chose Mendo because it addressed all our challenges. This initiative aims to make AI a competitive advantage."
Aurélia Le Baudour, Head of Innovation, CNP Assurances
85% weekly adoption (vs 18% baseline)
50% applied use cases (vs 6%)
At Groupe Rocher, we're convinced that the art of prompting is a key skill for the future of our teams. That's why we chose Mendo as a strategic partner.
Stanislas Duthier, Group CIO, Groupe Rocher
90%weekly adoption (vs 18% baseline)
40% applied use cases (vs 2%)
At Groupe Rocher, we're convinced that the art of prompting is a key skill for the future of our teams. That's why we chose Mendo as a strategic partner.
Stanislas Duthier, Group CIO, Groupe Rocher
90%weekly adoption (vs 18% baseline)
41%applied use cases (vs 6%)
Security & compliance
Enterprise-grade by design
Security and compliance sit at the core of Mendo's product, processes, and infrastructure. All security aspects are reviewed at least annually.
SOC 2 Type 1 & Type 2 compliant
ISO 27001 compliant
Annual penetration testing as part of SOC 2 compliance
Mendo never stores customer data — only data generated by Mendo. No sensitive data accessible in our database.
FAQ
Frequently Asked Questions
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Is Mendo a training platform?
No. Mendo is an adoption layer, not a training platform. The difference: training platforms assume users will go to a separate place to learn — and that they'll change their behaviors on their own afterward. Mendo lives directly inside the GenAI tools your teams already use, so learning happens by doing, in context. Better: Mendo creates the routines that make new behaviors stick, lifting the mental load off users. Static curriculum can't keep up with how fast GenAI moves.
How does Mendo integrate with our existing GenAI tools?
Mendo plugs into Copilot, ChatGPT, Claude, Gemini, and internal GPTs through a lightweight integration. No re-architecture, no new tool to log into. The adoption layer is embedded inside the tools your users already open.
How is this different from a vendor enablement program (Microsoft, Google, OpenAI)?
Mendo and vendor enablement programs are complementary. Vendor programs activate their tools — Mendo turns activation into capability through three differentiators:
In-app guidance, fully integrated within every GenAI tool your teams use
Personalized business cases based on company and user context
Real-time validation, directly within their work
We work alongside Microsoft, Google, and the rest of your AI stack to amplify the value of every license.
How long does it take to see results?
Weekly active usage typically reaches 80%+ within 3 months. 90%+ of users report feeling confident with GenAI after 3 months. Power user share grows from <5% to >60%. ROI shows up at the team level within the same window.
How does this fit with the rest of the Mendo stack?
Mendo Adoption is the user-facing foundation. Once usage is established, the data feeds AI Impact Center (to identify which agents to build) and Mendo Agents (to deploy them with adoption built in). The three layers compound.
How do we measure ROI?
ROI from GenAI is layered. Mendo measures it on two complementary levels.
The baseline ROI comes from activating AI licenses themselves — Microsoft studies estimate ~€67,440/year for 500 licenses.
On top of that, Mendo measures the user-driven ROI: the value created when teams actually use these tools well. We attribute it per user and per team — hours saved, business use cases applied, productivity gains. Example: 10h saved per user/month × €4,000 average loaded salary = €250/user/month in incremental ROI.
Let's get started !
Stop launching GenAI. Start scaling adoption that compounds
Mendo helps organizations drive high-quality GenAI aee how Mendo turns license deployments into measurable behavioral change, real ROI, and a foundation for what comes next, measure impact, and prepare teams for agentic workflows.
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