Banking and Financial Services

AI adoption in banking. Out of the innovation lab. Into the business lines.

Most banks have run GenAI pilots. Few have turned them into organization-wide capability. The innovation lab is not the problem. Getting relationship managers, credit analysts, and compliance teams to adopt AI in their daily work, that is where most programs stall.

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Why Mendo ?

The pilot worked. Now scale it into the business

Adoption that reaches the front office

Mendo is built to move GenAI adoption beyond the innovation team. Relationship managers, credit analysts, compliance officers each gets a learning path built around their actual client-facing and operational tasks.

Less back office. More client relationship

Credit file preparation, meeting synthesis, client correspondence, regulatory reporting summaries. Turns GenAI into a lever for relationship quality, not just efficiency.

Mendo Coach Agent

An AI-powered proactive coach available inside M365 to guide users in real time.

Governed AI

Mendo runs inside Copilot 365 or ChatGPT Enterprise, within the data governance framework already validated by your RSSI and compliance teams. No client data leaves your infrastructure. No shadow AI.

2,8x

higher adoption rate

40%

of users deploy a business use case

Platform

How it works

Embedded in your existing tools. Deployed business line by business line, with governance built in from day one.

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Map readiness across business lines and functions

Mendo starts with a readiness assessment by business line: retail banking, corporate banking, wealth management, compliance, operations. Identify where GenAI adoption creates immediate value and sequence the rollout accordingly.

Deploy where client and operational impact is highest

Relationship managers synthesize client meeting notes and prepare credit briefs. Compliance teams structure regulatory reports and audit trails. Back-office teams reduce manual documentation cycles. Everything runs inside Copilot 365 or ChatGPT Enterprise. No new platform.

Build proof points business line by business line

A measurable result in retail banking creates internal buy-in for corporate banking. Mendo's certification system documents proven use cases and redeploys them — so each new business line starts with evidence, not a blank slate.

Report adoption and ROI to executive and regulatory stakeholders

Track activation, deployed use cases, and time recovered, by business line, entity, and geography. Every step is visible and reportable to your CDO, CIO, and board.

testimonials

How organizations turn GenAI into impact

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"Mendo had a real differentiator with its lab approch, with formats of 3 to 10 minutes which allows, within this lab, to discover a concept or skill applied to a usage, often directly related to the profession."

Rémi Moniot, Digital innovation director

5% to 80% Recurring use case adoption

"Gen. AI is transforming our businesses, it is essential to support our teams in the adoption of these new uses and the development of new skills.

We chose the solution proposed by Mendo, which met our challenges in every way.

This initiative aims to make AI an asset for competitiveness"

Aurélia Le Baudour, Head of Innovation and Digital Transformation

NPS: 60

60% users use Copilot >3 days a week

"The main advantage of Mendo is that we really learn by doing."

Sandrine Delmas, Quality Director

x3 the number of prompts sent

5 use cases identified / user

FAQ

Common questions

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How does Mendo ensure client data is never exposed through GenAI usage?

Mendo runs exclusively inside Copilot 365 or ChatGPT Enterprise, within the data governance perimeter already validated by your RSSI and compliance teams. No client data is processed outside your infrastructure. The approved environment controls are your controls — Mendo operates within them.

We already ran a pilot. How does Mendo help us scale it into the business lines?

Mendo's deployment model starts from your existing pilot results. We document the proven use cases, build certified learning paths around them, and structure the rollout business line by business line. Using your own evidence as the internal sales argument for each new population.

Which business lines should start first?

Retail and corporate banking relationship managers typically represent the highest early ROI: the time saved on client documentation and meeting preparation is immediate and measurable. Compliance and back-office functions follow, with learning paths calibrated to their specific regulatory constraints.

What are the highest-ROI use cases in banking?

Based on client deployments: client meeting synthesis and follow-up drafting, credit brief preparation, regulatory report structuring, internal audit trail documentation, and management reporting. All covered by Mendo's labs out of the box.

How do we demonstrate ROI to our executive committee and board?

Mendo's dashboard tracks adoption rates, deployed use cases, and time recovered by business line and function. We provide reporting templates calibrated to executive and regulatory audiences: so the business case for continued investment is built into the program from day one.

Let's get started !

Creating the foundations for human–AI collaboration

Mendo helps organizations drive high-quality GenAI adoption, measure impact, and prepare teams for agentic workflows.

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+100 enterprise clients
+200 Use cases
User NPS: 64
+100 enterprise clients
+200 Use cases
User NPS: 64
+100 enterprise clients
+200 Use cases
User NPS: 64